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How to cancel your Amazon Prime free trial

Amazon PrimeAP/Patrick Semansky
  • You can cancel your free Amazon Prime trial as soon as you sign up, and continue to reap the Prime benefits for a full month.
  • Be strong – Amazon will try to convince you to keep your membership multiple times. You’ll need to confirm your cancellation 3 times.
  • You can cancel your membership on or on the mobile app.

Every now and then Amazon offers a free month-long trial to Amazon Prime. Maybe you took advantage of the deal to get that last-minute birthday gift for your friend, or to binge-watch “The Marvelous Mrs. Maisel,” but have now decided to cancel your membership and avoid being charged $ 12.99 every month.

Like most subscription-based service providers, Amazon doesn’t make the cancellation process clear (or easy!). You’ll be asked three times to confirm you really want to cancel.

If you’re only in it for the free trial, it’s best to cancel your membership right after you’ve set it up, so you don’t forget. Sounds crazy, right? It’s not – Amazon allows you to reap the benefits of a Prime membership for the full-month after cancellation.

When you’re ready to end your trial or membership, here’s what you have to do:

How to cancel your Amazon Prime membership on

1. Go to and sign into your account.

2. Scroll over “Accounts & Lists” on the right side of the screen to open the menu.

Amazon Home PageThe &quotAccounts & Lists” menu can be found at the top of Amazon’s homepage.Christine Kopaczewski

3. Click on “Your Prime Membership.” This will open the Prime membership page.

Amazon Scroll Over MenuChristine Kopaczewski

4. On the left side you’ll see a ton of information regarding your trial. This includes the date your trial ends, the card that will be charged on that date, and the confirmation that you have yet to be charged for your membership. At the bottom left under “Membership Management” you’ll see “End Trial and Benefits.” Click on that option.

Amazon Prime HomepageChristine Kopaczewski

5. Now for the fun part: Amazon’s first effort to stop you from cancelling Prime, and the first time you’ll have to click a button to say you want to cancel. At the bottom of the page click “End My Benefits.” Don’t get distracted from the pop-up to the right encouraging you to keep your benefits.

Amazon Prime Cancel Screen 1Christine Kopaczewski

6. Now comes the second attempt to thwart your cancellation quest. Again, at the bottom you’ll see three options, so click “Continue to Cancel.” No pop-ups this time – you’re getting closer.

Amazon Prime Cancel Screen 3Christine Kopaczewski

7. Finally, you’ll land on the last cancellation page. Here, you’ll want to click “Cancel Membership.”

Amazon Prime Cancel Screen 4Christine Kopaczewski

8. Your Amazon Prime trial has now been canceled and you won’t be charged a penny. Two alert boxes on the membership page will confirm the cancellation of your Prime membership, and the date on which it will end.

Amazon Prime After CancellationChristine Kopaczewski

How to cancel your membership on your phone using the Amazon app:

The cancellation process on the Amazon app follows similar steps:

1. Open the Amazon app.

2. Press the three horizontal lines in the top left corner to open the menu.

Amazon App HomescreenChristine Kopaczewski

3. Under “Programs and Features,” click “Prime.”

Amazon App MenuChristine Kopaczewski

4. Scroll down to the bottom and click “Manage Prime Membership.”

Amazon App Manage Prime MembershipChristine Kopaczewski

5. Scroll down to “Membership Management” and click on “End Trial and Benefits.”

Amazon App End Free TrialChristine Kopaczewski

6. Here you’ll encounter Amazon’s first attempt to change your mind. Scroll down and click “End My Benefits.”

Amazon App Amazon Prime Cancel Screen 1Christine Kopaczewski

7. On to the second attempt to halt your cancellation – scroll down and click “Continue to Cancel.”

Amazon App Amazon Prime Cancel Screen 2Christine Kopaczewski

8. Now for the third and final attempt (you’re almost there!) – scroll down and click “Cancel Membership.”

Amazon App Amazon Prime Cancel Screen 3Christine Kopaczewski

9. The Prime page will now display two warnings stating that your Prime membership will expire, and on what date it will end.

Amazon App Amazon Prime After CancellationChristine Kopaczewski

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