Gears & Gadgets

Western Digital gets sued for sneaking SMR disks into its NAS channel

Enlarge / Hattis Law isn’t pulling any punches in the allegations made in its class-action lawsuit, specifically calling WD out not only for using SMR technology in less-than-ideal devices, but flatly accusing them of outright deception in the process. Hattis Law All three of the surviving conventional hard drive vendors—Toshiba, Western Digital, and Seagate—have gotten […]

Top Stories

Press 1 for frustration: Customers run into record phone waits as companies grapple with worker safety

The pandemic has caused a perfect storm of customer service issues, with companies and government agencies struggling to keep up while keeping their employees safe, and customers struggling to keep their cool. Writer Tom Cheredar spent three hours trying, and failing, to reach his cable company Spectrum two weeks ago. He called when he realized […]

Emerging Tech

IBM turned its Jeopardy-winning A.I. into the world’s smartest COVID-19 chatbot

IBM’s question-answering Watson A.I. is most famous for whooping the butt of human champions on quiz show Jeopardy. Now, IBM has repurposed its famous creation to help government agencies, health care organizations, and academic institutions around the world cope with the massive overload of questions that citizens have about the COVID-19 pandemic. This is the […]

Gears & Gadgets

WireGuard VPN makes it to 1.0.0—and into the next Linux kernel

Enlarge / WireGuard will be in tree for Ubuntu 20.04 LTS (pictured), as well as the upcoming 5.6 kernel. WireGuard We’ve been anticipating WireGuard’s inclusion into the mainline Linux kernel for quite some time—but as of Sunday afternoon, it’s official. Linus Torvalds released the Linux 5.6 kernel, which includes (among other things) an in-tree WireGuard. Phoronix […]

Top Stories

Amazon event introduces new line of wearables that will push Alexa into every corner of your life

Amazon’s headquarters in Seattle. (David Ryder/For The Washington Post) Jay Greene Reporter focused on technology coverage in the Pacific Northwest September 25 at 7:20 PM SEATTLE — Amazon has a plan to make sure Alexa is everywhere we go by adding the voice assistant to glasses, wireless ear buds and a shiny black ring. Those […]

Photography

Epson crams wide-format printing into a compact, voice-activated photo printer

Epson Wide-format printers are notoriously big and pricey, but the Epson Expression Photo XP-970 Small-in-One printer delivers desktop-friendly borderless prints. The photo printer spits out prints up to 11 x 17 from the touchscreen controls or a computer — or you can ask Alexa, Google, or Siri to print for you. The Small-In-One series designates […]